Every rug is different and has individual needs. That’s why we pre-inspect every rug for specific things, like rotted areas, stains, pet damage, moth infestation, and dye instability, that may necessitate an alteration to any rug care plan. Sometimes you may not even realize the damage is there, so we like to discuss these red-flag issues with you prior to cleaning.

Smith’s Fine Rug Cleaning does not use any large, automated equipment or communal wash tubs. Rather, we custom alter our Old-World cleaning process to fit the individual needs of each rug because we know and understand that no two area rugs are the same.

We sell rug pads that are designed for use on both hard surfaces and carpet. Our rug pads are all custom cut to fit your rug. A quality pad helps extend the life of your rugs, keeps your rugs in place, filters away gritty soils, and provides a small degree of sound absorption. We’re happy to suggest a pad that best fits your needs. If your current rug pads are 3-5 years old or more, or if they have become pet urine damaged, it’s time to replace them.

A professionally applied fiber protectors allows a window of approximately 10-15 minutes for a spill to remain suspended and removed, but they do not last a lifetime. Fiber protectors need to be re-applied whenever your rugs are cleaned. If your rugs have heavy foot traffic, the protector may break down more quickly than anticipated. We are happy to provide you a quote for this service!

Smith’s Fine Rug Cleaning has the skills necessary to repair the most common types of damage like missing corners, vacuum cleaner or pet damage, small holes, and knife cuts. If your rug has a large repair to be done, such as a rotted area that needs to be re-woven, we are able to send your rug to our master weaver for repair. We will facilitate any shipping and insurance for you.

Rugs exposed to water damage, whether catastrophic or minor, are deemed unhealthy and should not be handled by anyone but a professional. Please contact us immediately so we can contain, remove, and treat your rugs as quickly as possible to minimize the growth of mold or other unhealthy bacteria. We are happy to work with your insurance company.

Smith’s Fine Rug Cleaning offers pick up and delivery for a fee. Please to inquire about rates. Extra charges may apply for heavy furniture moving, oversized rugs, or for pick-up and delivery outside of Las Vegas, Summerlin, Henderson, and Primm.

Our total service area includes: Hoover City, Bonanza Village, North Las Vegas, Vegas Heights, Eastland Heights, Winchester, Wann, Sunrise Manor, Winterwood, Paradise, Bracken, Hillegas, Boulder Junction, Spring Valley, East Las Vegas, Valley, Whitney, North Las Vegas, Winchester, Sunrise Manor, Paradise, Spring Valley, Henderson, Boulder City, Pahrump, Bullhead City, Kingman, Saint George, Washington UT, Hurricane UT, Lake Havasu City AZ, Barstow CA

Storage arrangements can made with us in advance for a nominal monthly fee. All rugs placed into storage at Smith’s Fine Rug Washing will first need to be cleaned, treated with a moth repellant, and wrapped.

Rugs cleaned with us must be picked up or returned within 30 days from the date of completion of service. Anything left longer than 30 days will incur a monthly storage fee equal to 10% of the outstanding invoice plus 1.5% for unpaid invoices. Abandoned are disposed of in accordance with Nevada law.